Privacy Policy

Effective Date: 1.1.2024

Introduction

At Gradient Brands, s.r.o., we respect your privacy and are committed to protecting the personal information you provide us through our website www.gradientbrands.co (the "Site"). This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when you interact with our website, such as subscribing to newsletters or filling out forms.
Usage Data: We collect information automatically through cookies and similar technologies about how you use our Site, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
Transaction Data: If you purchase products or services from us, we may collect payment details, transaction history, and shipping information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Site.
To process and fulfill your orders or inquiries.
To communicate with you, including sending you newsletters or promotional content (with your consent).
To improve our products, services, and customer experience.
To comply with legal obligations or protect our rights.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect usage data. Cookies are small files stored on your device that help us enhance the functionality of our website and provide a personalized experience.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

4. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

Your consent (for example, when you sign up for newsletters).
The performance of a contract (for example, processing your order).
Compliance with legal obligations.
Legitimate interests, such as improving our services and understanding customer needs.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third parties who provide services to us, such as hosting, payment processing, and email marketing, who are bound by confidentiality agreements.
Legal Compliance: When required by law or in response to valid legal requests, such as from regulatory authorities or law enforcement.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information, such as using Standard Contractual Clauses or ensuring the third party is certified under the EU-US Privacy Shield (if applicable).

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you have the right to:

Access, correct, or delete your personal data.
Object to the processing of your data or request data portability.
Withdraw your consent at any time (where consent was the legal basis for processing).
Lodge a complaint with a supervisory authority, particularly in the EU country where you reside or work, if you believe your privacy rights have been violated.

To exercise these rights, please contact us at office@gradientbrands.co.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Gradient Brands, s.r.o.
Pečnianska 1198/1

851 01 Bratislava - mestská časť Nové Mesto

Email: office@gradientbrands.co
Phone: +421 903 843 647